Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
What is the height of the underside of the heater?
Dear customer, the height of the underside of the heater is 76.7". Thank you!
What is the measurement from the center of the heating element to the center pole?
Dear customer, the measurement from the center of the heating element to the center pole is 68.3". Thank you!
Can this be under a gazabo or a frame patio without hurting the ceiling by the heat or does the heat only reflect downward?
Dear customer, the heat will mostly reflect downward. Thank you!
How hard is it to move around a large patio? Does it need to be put under shelter in case of rain?
Dear customer, the weight of this heater is 174.2 lbs, may need 2 people to move it. Please always place the heater on a firm and level surface, and keep at least 127 cm / 50 in. side clearance and 127 cm / 50 in. top from any combustible materials while in use. It is better if you put it under shelter when raining days and is not in use.
I would like to view the user manual & assembly guide before I purchase. Is that possible?
Dear customer, We have a digital version of the instruction manual. If you have any questions regarding the heater, we'd be happy to assist you. Thank you.
Can I use a 30 lb propane tank with this unit?
Dear customer, This patio heater can only accept a 9 kg / 20lb Propane tank with size of 46cm (Height) / 18.1in * 32cm (Width) / 12.5in.
Is the heat output adjustable? Or is there just an on-and-off switch?
Dear customer, Heat output is adjustable, and there is an off-and-on switch.
Can this heater be used inside a canopy?
Dear customer, Really hot, It is not recommended to beneath a structure of any sort.
What is the product warranty?
Dear customer, Sunjoy will provide a one-year limited warranty after your purchase.
Is there an instruction manual available for this product?
Dear customer, A instruction manual is included with the product. Thank you for your question!
Can this be used inside a house?
Dear customer, No, the patio heater cannot be used in an enclosed space such as a garage, camper, tent, car or home, it is an outdoor heater.
Extend the time comfortably staying outdoors with this Sunjoy Nedson propane-powered patio heater. With 64,000 BTUs the range of warmth is generous to ensure you and your friends only are thinking about good conversation versus being cold. The tabletop provides extra space to store refreshments. The simple push-button control starts the heat in an instant and the safety auto shut-off tilt valve turns it off if the unit happens to tip.
With 64,000 BTU/hour heat output the range of warmth is generous to ensure you and your friends only are thinking about good conversation versus being cold. (Data Certified by CSA GROUP™)
This stylish freestanding propane gas patio heater is designed for commercial and residential use, a perfect addition to various outdoor home living spaces and open-air shops, such as patios, decks, backyards, lawns, poolside, open-air coffee shops, restaurants, open-air shopping centers, etc.
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More details refer to Refund policy
Returns File For A Return Here
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