Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
How many screws per base? The image seems to indicate 2. I owned a Sunjoy gazebo similar to this design, but it had 3 screws per base.
Dear valued customer, In regards to your inquiry, the gazebo comes with 8 pieces of stake and each post/leg needs 2 pieces. Thank you.
Can this be secured permanently if I want to secure it to my deck?
Hi Valued Customer, Yes, you can secure the unit. If you have a wooden deck you can use lag-bolts, or if you have a concreted deck you can use top-con screws. Thank you!
Does this product have gray curtains that can be ourchased as well?
Dear valued customer, you can contact us at customer.care@sunjoygroup.com to get a replacement or universal parts.
Can you secure it to the concrete?
Dear valued customer, The stakes are provided with each gazebo. If the gazebo is placed on soft, level ground, these stakes will be more than adequate to keep your gazebo in place. For solid foundations, such as patio concrete or wood, Sunjoy recommends you secure it with the appropriate anchors. While these types of anchors are not supplied with the product, they can be easily purchased at your local hardware or home store.
Is it sturdy enough to hang a fan on it?
Dear valued customer, we don't recommend hanging a fan on the gazebo.
Is the top waterproof?
Hi Nicole,
Thank you for your question.
The canopy is not waterproof.
Should you have further
questions or concerns, please feel free to contact us anytime at customer.care@sunjoygroup.com
Instantly create an outdoor gathering spot for family and friends away from the glaring sun and pesky insects. This soft-top post-to-post size 10x12 gazebo by the world’s leading ready-to-assemble outdoor structure maker, Sunjoy, creates a perfect outdoor setting. Keep cool under the weather-resistant 2-tier ventilated canopy supported by the steel frame. The outdoor fabric and trimmed mosquito netting are designed to withstand the elements. The beautiful double-tiered cover provides great ventilation and stability. Amplify the wow factor by suspending a chandelier from the incorporated ceiling hook for functional light and high design. With straightforward, easy-to-follow assembly instructions you’ll be relaxing in your favorite new outdoor living space in no time.
This beautiful soft top gazebo is a perfect addition to various outdoor living spaces, such as patios, decks, backyards, gardens, swimming pools, lawns, etc.
Lawn surface (including accessories), wood surface (without accessories), and concrete surface (without accessories).
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More details refer to Refund policy
Returns File For A Return Here
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