Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
Is this gazebo easy to take down in a few minutes if there happened to be bad weather?
In the instructions, it says, it could be put together in an hour.
What is the maximum load the canopy can accommodate?
The maximum load the canopy can accommodate is 26 pounds.
What type of closure is on the mesh door?
The mesh door has a zippered closure.
Can I hang a light at the top?
The customer can hang a light at the top but the weight limit should not be more than 20 kg.
Can I instill an outdoor ceiling fan in this gazebo?
We do not recommend installing an outdoor ceiling fan in this gazebo.
What is the Beaufort scale rating for this gazebo? I like in Texas and sometimes we can get some strong storms. What would I need to do?
Dear Valued Customer, the wind scale of this gazebo is five. We recommend taking down the unit during winter to avoid any damages. And take note the unit is not a permanent structure.
Is it possible to place these posts in a planter with cement to prevent them from blowing away? no way to anchor here.
Dear valued customer, For your question, Yes, the gazebo can be anchored to a concrete patio. But when it comes to securing the unit on solid foundations, such as patio concrete or wood, Sunjoy recommends you secure it with the appropriate anchors like tapcon screws, wood screws, or expansion bolts. While these types of anchors are not supplied with the product, they can be easily purchased at your local hardware or home store.
Expand your living space by moving the indoors outside to create an end-of-the-day oasis that’s the perfect spot for entertaining family and friends. This post-to-post size 11x13 gazebo by the world’s leading ready-to-assemble outdoor structure maker, Sunjoy, creates the perfect outdoor setting. Enjoy a covered spot outdoors under the weather-resistant canopy supported by the powder-coated steel frame. The 3-tier roof provides comfortable airflow, while the curtains offer shade and privacy. The neutral color and straight lines give the gazebo a style that will match any existing home design. Amplify the wow factor by suspending a chandelier from the incorporated ceiling hook for functional light and high design. With straightforward, easy-to-follow assembly instructions you’ll be relaxing in your favorite new outdoor living space in no time.
This beautiful soft top gazebo is a perfect addition to various outdoor living spaces, such as patios, decks, backyards, gardens, swimming pools, lawns, etc.
Lawn surface (including accessories), wood surface (without accessories), and concrete surface (without accessories).
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More details refer to Refund policy
Returns File For A Return Here
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