Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
Can this be built on a wooden deck?
Dear valued customer, The stakes are provided with each gazebo. If the gazebo is placed on soft, level ground, these stakes will be more than adequate to keep your gazebo in place. But when securing the gazebo on solid foundations, such as patio concrete or wood, Sunjoy recommends you secure it with the appropriate anchors like Tapcon screws, wood screws, or expansion bolts. While these types of anchors are not supplied with the product, they can be easily purchased at your local hardware or home store. If you have any other questions or concerns, please don't hesitate to contact us at shop@sunjoygroup.com. Thank you.
How many boxes does this come in?
Dear valued customer, this product comes in 2 boxes.
Can you add vents to the single top 13x15 gazebo?
The sling-style roof keeps the space below bright while providing shelter from the sun, and we don't have any other adaptive pieces to change the roof.
Are the wooden posts 4x 4’s
Dear Customer,the post size is 5.5x5.5 inches.
Can the polycarbonate skylights be removed?
Dear customer, the skylights can be removed, but the frame on the top can not be removed.
Are the posts solid?
Dear customer, yes, the posts are solid cedar.
Does it come in dark wood color?
Dear customer, it doesn't come in dark wood color, the color of the wood is the same as the color shown in the product pictures.
What is the weight capacity of the ceiling hook?
Hi Nathan,
Around 15 KG Max.
But we don't recommend to hang ceiling fan on the hook, since it is open, so have potential risks the fan will fly away from it.
If you have further questions or concerns, please feel free to contact us anytime at customer.care@sunjoygroup.com
What is the wind rating
Hi Bonnie,
50 MPH.
If you have further questions or concerns, please feel free to contact us anytime at customer.care@sunjoygroup.com
What is the difference between sku : A102007602 and sku. : A102007603 Thank you
Dear customer, the only difference between SKU: A102007602 and SKU. : A102007603 is the steel brackets on the cross beam, 7603 is more sturdy than 7602 because the cross beam has been enhanced with the steel brackets.
Expand your living space by bringing the indoors outside and creating your end-of-the-day oasis that’s the perfect spot for entertaining family and friends. This post-to-post size 12x14 gazebo by the world’s leading ready-to-assemble outdoor structure maker, Sunjoy, creates the perfect outdoor setting for any time of the year. Spend all four seasons enjoying a covered spot outdoors under the cedar wood frame with a sturdy powder-coated steel and polycarbonate rooftop that will stand the test of time. The polycarbonate skylight provides needed shade on hot sunny days while allowing in natural light. Set the mood by suspending a chandelier from the incorporated ceiling hook for additional functional light and high design. With straightforward, easy-to-follow assembly instructions you’ll be relaxing with your beverage of choice in your favorite new outdoor living space for years to come.
This beautiful hardtop gazebo is a perfect addition to various outdoor living spaces, such as patios, decks, backyards, gardens, swimming pools, lawns, etc.
Lawn surface (including accessories), wood surface (without accessories), and concrete surface (without accessories).
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More details refer to Refund policy
Returns File For A Return Here
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