Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
Can you grill a bit on this?
Dear valued customer, do not use the fireplace as a cooking appliance. If you have any questions or concerns, please contact us at customer.care@sunjoygroup.com
Do you sell covers for the stove?
Dear valued customer, thank you for asking! This unit doesn't have a cover.
How much assembly is required?
Hi Valued Customer, The assembly time, it might take more than an hour, and it needs 2 or more people to assemble the unit.
How close can you place the fireplace to a wood fence?
Dear Valued Customer, thank you for asking! Please place the fireplace no closer than 8 ft. from walls or combustibles during use. If you have any questions or concerns, please contact us at customer.care@sunjoygroup.com
Is it EPA certified? What would be needed to convert to propane?
Dear valued customer, Unfortunately, we only recommend you to burn untreated wood logs in this fireplace and it is EPA certified.
Does the bottom get hot? Can I put it on a wooden deck?
Dear valued customer, thank you for asking! Please do not use this fireplace on a wood deck. It will get hot when used. If you have any questions or concerns, please contact us at customer.care@sunjoygroup.com.
How many boxes does this come in?
Dear valued customer, thank you for asking! This unit only comes with one box.
What is the base required for setup?
Dear valued customer, thank you for asking! It is recommended to place this unit into a cement or stone patio.
What is the warranty on this.
Dear customer, warranty time is 1 year.
where can i find the assembly instructions
Dear Customer, you can find the instruction manual in the product detail page or this link: https://sunjoyshop.com/pages/instruction-manuals
Transform your patio into the ultimate relaxation destination with this outdoor wood-burning fireplace system from Sunjoy, the world’s leading ready-to-assemble outdoor structure maker. Made of manufactured stone and powder-coated steel this classic design is sure to complement any traditional outdoor setting. Unlike open fire pits, the smoke from this fireplace is directed up and away via the functional chimney while a mesh screen provides protection from embers and sparks. The removable grate makes ash clean-up easy. This set offers every feature you could imagine. Built-in shelves on either side for displaying your favorite outdoor decor and the storage underneath are the perfect places to store wood. Skip the headache and high cost of building a permanent structure and start enjoying your new backyard in no time.
A fire poker is provided to stir and adjust the coals and firewood.
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More details refer to Refund policy
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