Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
Given the amount of heat that comes from the back, how close to a vinyl fence would one be able to place it?
Hi Valued Customer, it's about 3-4 ft.
Can it be bolted in place?
Dear customer, thank you for showing interest in our product. No, this unit can't be bolted into place. Should you have more questions or concerns, please visit us at www.sunjoyonline.com. Thank you!
For those that have purchased this item, does it come with a cover to protect it when not in use?
Hi dear customer, we are glad you asked! Yes, this fireplace comes with a cover. If you have more questions or concerns, please visit us at www.sunjoyonline.com.
Can this sit outside under a covered patio or will it damage the roof/ceiling?
Dear valued customer, we don't recommend that. If you have any questions or concerns, please contact us at customer.care@sunjoygroup.com, or visit our website at www.sunjoyonline.com. Thank you.
Can the fireplace be converted to natural gas?
Hi Valued Customer, No, we would not recommend converting the unit to use natural gas, as the unit is designed to use a propane tank. If you have some questions or concerns you can visit us at www.sunjoyonline.com. Thank you.
Can this fireplace go under a deck? we are considering putting this fireplace on a stone patio beneath a wood deck off the 2nd floor.
Hi Valued Customer, We would not recommend putting the unit into a wooden deck, just for safety purposes. If you have some questions or concerns you can visit us at www.sunjoyonline.com. Thank you!
Are the sides screened for visibility?
Dear valued customer, we are glad you asked! The side screens are designed for spark protection. Should you have more questions or concerns, please visit us at www.sunjoyonline.com. Thank you!
What is a proper distance from a painted aluminum fence
Hi Bill,
Please place the fireplace no closer than 8' ( 2.4m) from walls or combustibles during use.
Can I place the back of the fireplace against, or near, a painted aluminum fence ?
Hi Phil,
Not recommend.
It need to keep at least 2.4m from wall and combustibles.
Do you sell cover for this fireplace? I bought mine many years ago and love the fireplace but the cover needs to be replaced.
Dear Customer, at present we do not sell covers for this fireplace, but may sell them in the future.
What are the requirements for placement of fireplace with regard to combustible surfaces? I want to know clearance front and back and what surface to place the fireplace on, concrete?
Dear customer, please only place/use this fireplace on a stable and non-combustible surface. During use, please place the fireplace at least 8' (2.4 m) away from walls or combustibles.
There’s nothing quite like an evening outside around a fire. Make every night at home feel unique with this outdoor wood-burning fireplace from Sunjoy, the world’s leading ready-to-assemble outdoor structure maker. This classic design is made of ceramic tile and powder-coated steel to complement any traditional outdoor setting. Unlike open firepits, the smoke from this fireplace is directed up and away via the functional chimney while a mesh screen provides protection from embers and sparks. The removable ash tray makes ash clean-up easy. Curl up for a cozy evening under the stars or invite friends and family to roast marshmallows. You’ll enjoy this fireplace for years to come.
Track Your Order Track Your Order Here
More details refer to Refund policy
Returns File For A Return Here
Thanks for subscribing!
This email has been registered!