Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
It should be used and taken down every so often, depending on weather, etc. once assembled, is it easy to take down and put up again?
Dear customer, this is a pop-up gazebo. It is recommended to take down when there is a high wind to avoid any damages. This is simple and easy to take down. Thank you!
Can this gazebo be left up all summer long?
Dear customer, this gazebo cannot be set up outside year-round. Thank you!
Does it have a curtain?
Dear customer, this item does not have a curtain. Thank you!
Can it stay out through the winter?
Dear customer, the gazebo’s roof and structure are not guaranteed against extreme weather conditions. If the gazebo is not dismantled for the winter, snow must be cleaned off regularly. Any damage caused by snow accumulation is not covered by the warranty. Also, any damage due to improper usage or modification will void the warranty. Thank you!
Can I use my fire pit or propane patio heater under this?
Dear customer, it is not recommended to use a fire pit or any heater under this gazebo. Thank you!
How do you anchor this to concrete?
Dear customer, for solid foundations, such as patio concrete or wood, it is recommended to secure them with the appropriate anchors. These types of anchors are not included with the gazebo. However, they can be easily purchased at your local hardware or home store. Thank you!
Is the roof rails heavy enough to hang 4x8 plexiglass panels?
Dear customer, it is difficult to confirm if the roof can bear the weight of the plexiglass. To help you gauge, the roof hanging weight is 5 pounds. Thank you!
Instantly create an outdoor gathering spot for family and friends away from the glaring sun and pesky insects. This 11 x 11 ft. soft-top, pop-up gazebo by the world’s leading ready-to-assemble outdoor structure maker, Sunjoy, creates a perfectly affordable and portable outdoor setting. Keep cool in the vented shade supported by the durable powder-coated steel frame. The weather-resistant fabric top is designed to withstand the outdoor elements while the transparent mesh panel curtains keep mosquitoes and other bugs away. The beautiful double-tiered cover provides great ventilation and stability. With straightforward, easy-to-follow assembly instructions you’ll be relaxing in your favorite new outdoor living space in no time.
Comes with an anchor kit to enhance the stability and security of your tent.
This beautiful soft top gazebo is a perfect addition to various outdoor living spaces, such as patios, decks, backyards, gardens, swimming pools, lawns, etc.
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More details refer to Refund policy
Returns File For A Return Here
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