SUNJOY 12x20 Aluminum Hardtop Gazebo with Dual Rails and Ceiling Hook

How many boxes does this come in? Can the boxes be handled by 2 people or do you unpack the pieces in order to get the parts into the backyard?

Dear valued customer, this product comes in 2 boxes. For installation service please contact your local retailer. Thank you.

What size expansion bolts do I need to drill to concrete?

Dear valued customer, thank you for asking! The size of the expansion bolts is M6.

Does this have a standing seam roof with hidden fasteners?

Hi Valued Customer, Yes, it has hidden fasteners, so that there will be no gap on the roof panels. Thank you.

Can this be built on a wooden deck?

Dear valued customer, In regards to your inquiry, Yes, it can be secured on a wooden deck. But when securing the gazebo on solid foundations, such as patio concrete or wood, Sunjoy recommends you secure it with the appropriate anchors like tapcon screws, wood screws, or expansion bolts. While these types of anchors are not supplied with the product, they can be easily purchased at your local hardware or home store. Thank you.

I live in a high wind area, does the top have an opening to let the wind out? Thank you.

Dear customer, this gazebo can hold 31.1mph wind. The top doesn't have such openings. Thank you.

Do you have installers to put it together

Dear Customer, Sunjoy doesn't offer installation and please contact your local retailer. Thank you.

I see this gazebo can hold 31.1mpg winds. Is this the max speed if the gazebo were NOT anchored to its base? Or is this speed including the anchoring using the hardware included?

Hi Meredith,

Max wind rating of this gazebo is 50MPH while be attached to the ground.

Snow load capacity for the entire roof is 4400lbs.

If you have further questions or concerns, please feel free to contact us anytime at customer.care@sunjoygroup.com