Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
Is the heat output adjustable? Or is there just an on-and-off switch?
Dear customer, Heat output is adjustable, and there is an off-and-on switch.
Can this heater be used inside a canopy?
Dear customer, Really hot, It is not recommended to beneath a structure of any sort.
Can the heat be felt on the ground? I'm looking to heat my patio when I let my young puppies outside to potty.
Dear customer, I doubt much heat would reach the ground, it's about 100 inches above the ground. There are a variety of heat lamps or radiant heaters available that would work better.
I would like to view the user manual & assembly guide before I purchase. Is that possible?
Dear customer, We have a digital version of the instruction manual. If you have any questions regarding the heater, we'd be happy to assist you. Thank you.
What is the product warranty?
Dear customer, Sunjoy will provide a one-year limited warranty after your purchase.
Can I use a 30 lb propane tank with this unit?
Dear customer, This patio heater can only accept a 9 kg / 20lb Propane tank with size of 46cm (Height) / 18.1in * 32cm (Width) / 12.5in.
Can I use it in the garage?
Dear customer, The patio heater cannot be used in an enclosed space such as a garage, camper, tent, car or home. It is for outdoor use only.
Extend the time comfortably staying outdoors with this Sunjoy commercial & residential use propane-powered patio heater. With 45,000 BTUs the range of warmth is generous to ensure you and your friends only are thinking about good conversation versus being cold. The tabletop provides extra space to store refreshments. The simple push-button control starts the heat in an instant and the safety auto shut-off tilt valve turns it off if the unit happens to tip.
With 45,000 BTU/hour heat output the range of warmth is generous to ensure you and your friends only are thinking about good conversation versus being cold. (Data Certified by CSA GROUP™)
This stylish freestanding propane gas patio heater is designed for commercial (A warranty is not provided for commercial use.)and residential use, a perfect addition to various outdoor home living spaces and open-air shops, such as patios, decks, backyards, lawns, poolside, open-air coffee shops, restaurants, open-air shopping centers, etc.
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More details refer to Refund policy
Returns File For A Return Here
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