Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
What is the height at the ends of the pergola? What is the height at the center of the pergola?
Dear customer, the overall height of the pergola is 93.70 inches and the height of the opening of the unit is 90.55 inches. Thank you!
How many people are needed for assembly?
Dear customer, it requires two or more people for assembly. Thank you!
What size outdoor rug would you prefer for this pergola? Would a 5x7 work ok?
Dear customer, yes, a 5" x 7" outdoor rug can be used on this pergola. Thank you!
What is the estimated time to assemble this pergola?
Dear customer, it is 120 minutes. Thank you!
What size tapcon screws are needed to anchor this to patio pavers?
Dear customer, the size should not be more than Φ6*230 mm. Thank you!
My space is exactly 8 ft wide. Do the top beams extend beyond 8 feet. If so, can I remove one or two the the end pieces so in can fit on one end?
Dear customer, yes, the top beams do extend beyond 8 feet but you won't be able to remove it because it is used to hang the canopy on it. Thank you!
Do you need to anchor the columns down or can it just let it stand on concrete?
Dear customer, In regards to your inquiry, Yes, we highly recommend anchoring the pergola to secure it. But when securing the unit on solid foundations, such as patio concrete or wood, Sunjoy recommends you secure it with the appropriate anchors like tapcon screws or expansion bolts. While these types of anchors are not supplied with the product, they can be easily purchased at your local hardware or home store. Thank you!
Can I anchor this to a wooden deck? Also, how much wind can this endure?
Dear customer, yes, you can anchor the pergola to the wooden deck. But when it comes to securing the gazebo on solid foundations, such as patio concrete or wood, Sunjoy recommends you secure it with the appropriate anchors like tapcons screw. While these types of anchors are not supplied with the product, they can be easily purchased at your local hardware or home store. Also, the wind capacity of the unit is 13-18 mph and we highly recommend taking down the fabric during inclement weather. Thank you!
Can this be anchored on a brick paver patio?
Hi Valued Customer, Yes, it can be anchored to a brick paver patio you just need to have tap-con screws and it can be purchased from your local hardware store.
Do you wish you could entertain friends outdoors when they’re at your house? If you’d love to move the party outside, but don’t have a comfortable place to gather, this 9.5x11 ft. arched pergola kit by the world’s leading ready-to-assemble outdoor structure maker, Sunjoy, is the perfect solution. The brown powder-coated steel frame pairs perfectly with the tan adjustable weather-resistant canopy trimmed in a rich chocolate brown. The shade provides a welcome retreat on the hottest sunny days. With an adjustable canopy, you can roll it up to enjoy a warm day or roll it down to protect yourself from the glaring sun. With straightforward, easy-to-follow assembly instructions you’ll be relaxing with your beverage of choice in your favorite new outdoor living space for years to come.
This beautiful pergola is a perfect addition to various outdoor living spaces, such as patios, decks, backyards, gardens, swimming pools, lawns, etc.
Lawn surface (including accessories), wood surface (without accessories), and concrete surface (without accessories).
Track Your Order Track Your Order Here
More details refer to Refund policy
Returns File For A Return Here
Thanks for subscribing!
This email has been registered!