Free standard shipping to the US on all orders.
Shipping to the US takes 7-10 business days.
Free Curbside Delivery for LTL items.
Please email return@sunjoygroup.com to inquire about returning your merchandise within 30 days of the original delivery date. Please note that some returns may incur a 15% restocking fee. Shipping and handling for returned items is non-refundable.
All returned items must be undamaged, unused and in good condition. If the canopy has signs of use the return will not be accepted.
Discounted items, including items purchased with coupons are final and cannot be returned or exchange.
What UV protection does the canopy provide?
Dear customer, the UV protection does the canopy provide would be UPF30+. Thank you!
Are the posts that appear to be made of wood just made of steel with a wood pattern painted on them, or are they made of real wood?
Dear customer, the posts are made of steel that has been given a wood-like finish. Thank you!
Do you have to install the bulit in shelf?
Hello customer, yes, because that helps secure the unit. Thank you!
Looking at the end where the shelf is, can you tell me the height from the ground to the bottom of the canopy?
Dear customer, the height from the ground to the bottom of the canopy is 239 cm. Thank you!
Do the uprights have bases that can be mounted to a deck or concrete patio. I live on a windy hill and want to bolt this down.
Hello customer, the uprights have bases. You can use expansion bolts to mount the pergola to a deck or concrete patio. Thank you!
Does the metal frame get super hot in the sun? I’ve seen so many metal patio pieces burn people!
Dear customer, No, because it is powder-coated. Thank you!
What is the shelf made of?
The shelf is made of steel.
Does this come in all black frame?
Please contact us at mailbox customer.care@sunjoygroup.com to get help.
Can a swing be hung on this?
Dear customer, the gazebo is not recommended to be hung on a swing. Thank you!
What cleaner should be used to clean dirt and mold from the canopy top?
Dear Customer,It is recommended to remove the cloth cover and gently clean it with eco-friendly soap and water.
Do you wish you could entertain friends outdoors when they’re at your house? If you’d love to move the party outside, but don’t have a comfortable place to gather, this 9 x 13 ft. arched pergola kit by the world’s leading ready-to-assemble outdoor structure maker, Sunjoy, is the perfect solution. The frame has a natural-looking wood finish despite being made of durable powder-coated steel. The tan shade provides a welcome retreat on the hottest sunny days. The canopy of this pergola is made of siling fabric which is durable, UV-resistant, and fade-resistant. Use the built-in shelf to keep cool drinks at the ready. With straightforward, easy-to-follow assembly instructions you’ll be relaxing with your beverage of choice in your favorite new outdoor living space for years to come.
This beautiful pergola is a perfect addition to various outdoor living spaces, such as patios, decks, backyards, gardens, swimming pools, lawns, etc.
Lawn surface (including accessories), wood surface (without accessories), and concrete surface (without accessories).
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More details refer to Refund policy
Returns File For A Return Here
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